AI · FRONT DESK
Answers the phone. Never takes a day off.
Our AI-powered virtual assistant handles scheduling, eligibility checks, and patient FAQs around the clock — backed by a live team for anything it can’t.
Organizations trust Empower
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Years in healthcare RCM
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Claims processed, 98% first-pass
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Average AR reduction
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WHAT'S INCLUDED
Virtual Assistant, handled start to finish.
Missed calls are missed appointments and missed revenue. Our virtual assistant picks up around the clock, verifies eligibility before the visit, handles the routine questions, and hands anything complex straight to your staff with full context attached.
- 24/7 appointment scheduling & reminders
- Real-time eligibility & benefits checks
- Patient FAQ & intake handling
- Insurance verification before visits
- Seamless handoff to your live staff
- Daily call & interaction reporting
HOW IT WORKS
A process built for one thing: getting you paid.
Step 01 — Receive
Call or message comes in, day or night.
Step 02 — Handle
AI manages scheduling, eligibility, and FAQs.
Step 03 — Escalate
Complex requests routed to your team with context.
Step 04 — Report
Daily summary of every interaction and outcome.
Working with Empower Medical Billing has been a game-changer for our practice. Claims are cleaner, denials are lower, and reimbursements are faster.
Guy Hawkins
Practice Administrator, Multi-Specialty Clinic
Ready to fix your virtual assistant?
30-day free trial. No setup fee. Month-to-month, cancel anytime.